
If you run an agency, a consulting practice, or a freelance shop, sooner or later you have to document a client’s processes. Onboarding flows, intake checks, delivery handoffs, monthly reporting, the unglamorous middle of the work that keeps the relationship alive. The trouble is that those processes never sit cleanly inside your own four walls. They live half in your head, half in your client’s head, and half in a shared doc that nobody opens after week three.
This is the heart of our consultant’s guide to Process Street: how to capture client processes inside BPM software, hand them off cleanly, and make sure they actually get used after you walk away. By weighing the trade-offs of the three places you can do that work, you can pick the setup that fits your practice and your client’s reality.
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